INSURANCE
We do not accept insurance plans or EAP benefits. We are protective of our clients and firmly believe meaningful personal growth occurs when you know that your privacy is a priority. To utilize your insurance, we must give them quite a bit of information about your therapy process or diagnosis. Many insurance companies want to set the number of sessions and dictate how we work. They also want to know details about your sessions for us to be able to continue. This can create uncertainty for you around the therapy process that can interfere with its effectiveness. We don’t like this.

Also, insurance rarely covers couples therapy. Almost always, they do not consider couples work to be medically necessary, which is the thing that must be true for them to pay.

However, we understand that therapy is a financial investment and some clients prefer to utilize their out-of-network benefits in order to keep therapy accessible. If that is the case, we will provide receipts (superbills) for you to submit directly to your insurance for reimbursement.

We also partner with Thrizer, a payment platform, that makes the insurance reimbursement process virtually effortless for you. Through them, we can automatically submit out-of-network claims without dealing with the hassle of superbills. Once you meet your deductible, you also have the option to pay only your co-insurance upfront, rather than paying the full rate and waiting for reimbursement. You can use the Benefit Checker to see what your out-of-network benefits are.

If you discovered our names on a provider directory, please inform us, and we will take the necessary steps to rectify the situation.

CANCELLATION POLICY
We value our clients’ time and make sure to prioritize their sessions by not overbooking ourselves. If you are unable to attend your scheduled session for any reason and fail to provide at least 48 hours notice, the full scheduled session fee will be charged. We understand that life happens, so we offer virtual sessions as an alternative to in-person sessions for those who cannot come to our office. This way, clients can still keep their appointments and make progress in their therapy, even when they cannot physically be present.